5 Ways to Fix “Photo Cannot Be Loaded” Error on iPhone

Quick Tips
  • Make sure there are no issues with your internet connection and restart your iPhone if necessary to resolve any potential issues.
  • Signing out of your iCloud account and then signing back in may fix the “Photo cannot be loaded” error on your iPhone.
  • If you encounter errors when opening a particular photo, try deleting it and then restoring it.

Try basic fixes

  • Free up storage space: A lack of storage space can prevent your iPhone from downloading photos from the cloud. Go to Settings > General > iPhone Storage to check if your iPhone storage is full.
  • Install iOS updates: You may be getting the error message “Cannot load photo” due to a buggy or outdated iOS version. Try installing any pending updates on your iPhone and see if that resolves the error.

Solution 1: Disable Low Data Mode

Enabling Low Data Mode on your iPhone can impact an app's ability to use the internet and fetch new content, so it's best to disable it if you keep getting the “Cannot load photo” error message on your iPhone.

To disable Low Data mode in Wi-Fi:

Step 1: Open the Settings app and tap Wireless Internet access.

Step 2: Tap the Info symbol next to your Wi-Fi network and disable Few data mode.

If you are using mobile data, follow these steps to turn off data saving mode.

Step 1: Open the Settings and navigate to mobile data.

Step 2: Tap on Mobile data options and deactivate Few data mode from the following menu.

Solution 2: Disable power saving mode

Likewise, power saving mode can limit an app's ability to reach its full potential. To turn it off, go to Settings > Battery and then deactivate the switch next to power saving mode.

Solution 3: Remove and re-add your Apple ID

If the problem persists, you can try signing out of your Apple ID and signing in again. To do this, open the Settings app and tap your name at the top. Scroll down and tap the Log out Option. Then enter your Apple ID password and press Log out again.

Sign in to your Apple ID again and try uploading your photos again.

Solution 4: Delete and restore photo

If this error only occurs when loading a specific photo, you can try deleting and restoring it. Just long press on a photo and select the Delete Option. After removing, navigate to Albums > Recently DeletedSelect your photo, tap the Three-dot menu icon in the lower right corner and select Recovered.

Solution 5: Disable memory optimization

Storage optimization is a feature of the iPhone that allows users to take photos and videos without worrying about their storage getting full. This is achieved by uploading your photos and videos directly to iCloud instead of storing them locally. However, if your iPhone often fails to load photos, you may want to consider disabling this feature.

Step 1: Open the Settings app and scroll down to photos.

Step 2: Scroll down to remove the check mark Optimize iPhone storage and activate Downloading and storing originals.

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